Privacy Policy
This Privacy Policy explains how HiLumy collects, uses, and protects information when you use our website and services. By using HiLumy, you agree to the practices described here.
Information we collect
We collect information you provide directly, such as your name, email address, account credentials, and feedback. We also collect operational data needed to run the platform, including AI agent configuration, skills, OAuth client settings, granted scopes, and application data you create in services such as Calendar, Notes, and Contacts.
How we use information
We use information to operate and secure HiLumy, provide AI-agent execution features, process authorized API actions, support account management, communicate service updates, and provide customer support. We may use aggregated or de-identified data to improve product reliability and performance.
AI agent authorization and permissions
AI agent access is controlled through OAuth and scoped permissions. You decide what each agent can access, and you can revoke access at any time. Sensitive credentials are protected using hashing and secure handling practices.
Sharing and disclosure
We do not sell personal information. We may share data with trusted service providers who help operate the platform, and only for purposes described in this policy. If you use sharing features (for example, sharing notes with contacts), data is shared based on your explicit actions and configured permissions.
Data retention
We retain data only as long as necessary to provide services, maintain security records, comply with legal obligations, and resolve disputes. When information is no longer needed, we delete or anonymize it according to our retention practices.
Security and auditability
We use reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse. This includes token controls, permission checks, and operational logging for privileged actions. No system is 100 percent secure, and we continuously improve safeguards.
Your choices and controls
You can update account information, manage or revoke AI agent permissions, and request data access or deletion where applicable. For privacy-related questions, contact us through the feedback page.
Changes to this policy
We may update this policy from time to time. If we make material changes, we will post the updated policy on this page.