Privacy Policy
This Privacy Policy explains how HiLumy collects, uses, and protects information when you use our website and services. By using HiLumy, you agree to the practices described here.
Information we collect
We collect information you provide directly, such as your name, email address, account details, and any feedback you send. We also collect limited usage data to keep the service running and improve the learning experience.
How we use information
We use information to operate HiLumy, personalize the learning experience, communicate with you, and provide customer support. We may also use aggregated, de-identified data to improve our product.
Kids and student data
HiLumy is built for families and K-12 learners. We aim to collect only what is necessary to deliver the learning experience and provide parents with visibility into progress.
Sharing and disclosure
We do not sell personal information. We may share data with trusted service providers who help operate the platform, and only for the purposes described in this policy.
Data retention
We keep information only as long as needed to provide HiLumy, comply with legal obligations, and resolve disputes. When information is no longer needed, we delete or anonymize it.
Security
We use reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse. No system is 100 percent secure, and we continue to improve our safeguards.
Your choices
You can update your account information, request access or deletion, or ask questions about privacy by contacting us through the feedback page.
Changes to this policy
We may update this policy from time to time. If we make material changes, we will post the updated policy on this page.